Thanks for your interest! Contact me via LinkedIn to access the cybersecurity training case study below.
In the mean time, check out my other case studies, work examples and my career highlights.
Thanks for your interest! Contact me via LinkedIn to access the cybersecurity training case study below.
In the mean time, check out my other case studies, work examples and my career highlights.
UX STRATEGY
Leading Jobs to be done and design thinking efforts with empathy and risk analysis
Identify business objectives: stakeholder interviews, competitive analysis, and workshops to secure information and drive design efforts
Mapping experiences and services to visualize, communicate and evaluate problem and product fit
Facilitating data-driven efforts by validating concepts via test and learn
Iterating solutions based on data obtained through research and software analytics
UI Design: Information architecture, user flow diagrams, wireframes, prototyping
RESEARCH STRATEGY
Collaborating with product team and stakeholders to identify assumptions, hypotheses and knowledge gaps
Problem identification and framing within product domain scope
Determining research methods suitable to surface user needs, processes, pain points and validate hypotheses
Planning, scripting, recruiting and scheduling qualitative research session
Leading facilitation of heuristic reviews, task analysis, usability testing, interviews, contextual Inquiry, card sorting and other qualitative research methods
Writing and launching user surveys and polls
Synthesizing primary and secondary research findings into actionable key insights to help product teams and stakeholders make user centered decisions
